Terms of Use for the Autopay Service

https://ufo.hosting/

Instructions (terms) for payment of web hosting services by bank card with automatic monthly debiting of funds from the bank card

Version of April 01, 2025

UFO.Hosting Limited Liability Company (hereinafter referred to as the “Provider”) provides its Customers — individuals who have entered into a web hosting service agreement (public offer) — with a service for paying for services by bank card with automatic monthly debiting of funds from the bank card/card account for the provided services under the following terms. The Customer unconditionally agrees to these Terms of Use by performing conclusive actions to connect the “Autopay” Service at the moment the Customer accepts these Terms of Use and performs the actions to activate the “Autopay” Service.

1. Definitions
  • Provider – UFO.Hosting LLC.
  • Autopay – A service for paying for services by bank card with automatic monthly debiting of funds from the bank card/card account to pay for the Provider’s services./li>
  • Issuing Bank – An organization (a credit institution or a non-credit legal entity) that issues and/or provides bank cards and enters into agreements with Customers for conducting transactions and settlements using the cards issued to them.
  • Cardholder – The holder of a bank card who makes a payment on behalf of the Customer to the Provider using the “Autopay” Service.
2. Description of the “Autopay” Service and Activation Method

2.1. The “Autopay” Service allows the Customer to pay for services under the Agreement by means of automatic monthly debiting of funds from the Customer’s bank card in the amount specified by the Customer upon activation (connection) of the “Autopay” Service.
2.2. Activation (connection) of the “Autopay” Service involves the following steps:
1) In the “Personal Account” on https://ufo.hosting/, the Customer selects the “Finances” section, then the “Autopay” or “Auto-renewal” subsection.
2) The Customer fills in the required data and consents for regular monthly debiting of funds from the bank card in the designated fields, checks the box to agree to these Terms of Use, and then clicks the next button offered by the service. The Customer is then prompted to enter their card details and click “Pay.” If the bank card supports 3D Secure technology, the next step will prompt for a verification code from the bank or other confirmation.
After a successful payment by bank card, the “Autopay” Service will be activated (connected).
2.3. The “Autopay” Service, when activated (connected) as described above, becomes effective upon fulfillment of the following cumulative conditions:

  • The Customer enters all necessary bank card details and successfully pays for the corresponding month of service on the website.
  • The “Autopay” Service is activated (connected) (see clause 2.2 of these Terms of Use).
  • The Customer has read and agreed to these Terms of Use by checking the corresponding box.
  • The “Pay” button is clicked, confirming the User’s consent to connect the “Autopay” Service.

2.4. After these actions are completed, the amount specified by the Customer is debited from the Customer’s card (bank) account and credited to the Customer’s “personal” account in the Provider’s billing system as payment for services under the Agreement.
2.5. Subsequently, starting from the first calendar day of the period following the activation of the “Autopay” Service, the amount specified by the Customer is debited from the Customer’s account monthly (see clause 2.1 of these Terms of Use).
2.6. The direct debiting of funds is carried out by the Issuing Bank.
2.7. All settlements using a bank card under these Terms of Use are made in Russian Rubles.
2.8. The “Autopay” Service can only be activated (connected) for one bank card per Customer’s personal account. Simultaneous activation of the “Autopay” Service for multiple cards for one personal account is not possible.
2.9. The Provider does not store or process the bank card data of Customers, only facilitating requests to the Processing Center for repeated transactions on the Customer’s bank card.
2.10. The Customer guarantees that they are the cardholder and that they knowingly, correctly, and completely enter all required bank card details when activating (connecting) the “Autopay” Service.
2.11. The Customer’s performance of the actions specified in clauses 2.1 and 2.2 of these Terms of Use signifies the Customer’s consent: to receive and pay for services provided by the Provider under the concluded Agreement in accordance with the specified terms and the terms of the Agreement; the Customer knowingly provides (enters) data identifying the Customer to the Acquiring Bank and the Processing Center for the purpose of implementing the “Autopay” Service.
2.12. The connection of the “Autopay” Service, as well as payment for services in the manner provided for in these Terms of Use, is carried out only if there is technical feasibility on the part of the Provider, the Processing Center, and the Acquiring Bank.
2.13. If there are insufficient funds on the Customer’s bank card on the debit date, the “Autopay” Service is not deactivated. If the payment fails (card is blocked, insufficient funds), the Provider sends the Customer a notification about the balance. Subsequent debit attempts will be made daily until the funds are successfully debited or the service is deleted.

3. Customer’s Deactivation of the “Autopay” Service

3.1. The Customer has the right to deactivate the “Autopay” Service at any time by performing the following actions:
1) In the “Personal Account” on https://ufo.hosting/, the Customer selects the “Finances” section, then the “Auto-renewal” subsection.
2) Clicks the “Deactivate” button (unchecks the box).
In this case, services previously paid for will continue to be provided to the Customer by the Provider until the Provider has fully met its obligations under the Agreement in accordance with its terms.

4. Refunds

4.1. The Customer has the right to a refund for funds paid by bank card on the website. To do this, it is necessary to send a Refund Application, sign it, attach a scanned copy of a passport, a scanned copy of a document confirming payment (an email with your bank card payment details), and send it via the form in the personal account or to support@ufo.hosting. Please also note that refunds are made strictly in accordance with the Refund Policy. Information about these rules can be found on the website https://ufo.hosting/. In case of early termination of the ordered service at the Customer’s initiative, provided there is no breach of the Offer by the Provider, no recalculation for the service for the current month will be made, and the funds will not be returned to the balance. Refunds are only made for the month(s) following the current one.

5. Rights and Obligations of the Parties

5.1. The Provider offers the Customer the ability to activate (connect) the “Autopay” Service for making payments for the Provider’s services, subject to technical feasibility.
5.2. The Customer gives their consent to the debiting of funds from their card account to pay for services in favor of the Provider upon their instruction, given in the manner provided for in clauses 2.1 and 2.2 of these Terms of Use, and recognizes their actions in using the “Autopay” Service as equivalent to payments authenticated by their signature.
5.3. The Customer agrees to the verification of the information they provide, in the manner provided for in clauses 2.1 and 2.2 of these Terms of Use, by the Provider independently and/or with the help of specialized agencies, in compliance with the legislation of the Russian Federation.
5.4. The Customer undertakes to comply with these Terms of Use.
5.5. The Provider has the right to amend these Terms of Use, having notified the Customer in advance in writing or by any other means available to the Provider, including by sending a message to the email address specified by the Customer in the Agreement, by telegram, or by posting information on the website https://ufo.hosting/. In the event of changes to these Terms, the Customer must accept the new terms and set up Autopay in their personal account.
5.6. In the event of loss, expiration, or re-issuance of the bank card selected in the personal account by the Issuing Bank, the cardholder is obliged to immediately remove the registration of this bank card from the personal account, which is grounds for terminating the “Autopay” Service for this bank card.
5.7. The cardholder undertakes to ensure that there is a necessary and sufficient amount of payment on the bank card account on the date preceding the payment date, and also to independently monitor the validity period and timely re-issuance and replacement of this bank card.
5.8. The Provider is not responsible for the temporary inoperability of the “Autopay” Service for reasons beyond the Provider’s control, as well as for force majeure circumstances. In this case, the Customer shall use other methods of depositing funds to pay for the Provider’s services.

6. Liability of the Parties

6.1. The Provider’s liability to the Customer under these instructions is limited to the amount of funds credited using the “Autopay” Service to the Customer’s “personal” account for payment of services in accordance with the Agreement, for the last calendar month.
6.2. The Provider is not liable to the cardholder for delays and technical failures in the provision of the “Autopay” Service, the occurrence of which is not the fault of the Provider.
6.3. The cardholder is responsible for any actions of third parties committed through the use of the cardholder’s bank card when paying for services using the “Autopay” Service.
6.4. Disputes between the parties arising in connection with the fulfillment of the terms of use of the “Autopay” service shall be resolved through mutual consultations and negotiations.
6.5. If the parties fail to reach a mutual agreement, disputes between them shall be resolved in accordance with the current legislation and the terms of the Agreement.

7. Payment Procedure

7.1. Payment for the Provider’s services is made in accordance with the tariffs agreed upon by the Parties under the Agreement (Offer, website).

8. Miscellaneous

8.1. The rights and obligations arising from these instructions may not be transferred to third parties without the written consent of the other party.
8.2. Payment security is ensured by the Acquiring Bank, which operates based on modern protocols and technologies developed by international payment systems Visa International, Mastercard International, and MIR (3DSecure, UCAF, SecureCode, etc.). In the Acquiring Bank’s system, the security of the Cardholder’s confidential data is ensured by the use of the SSL protocol. Further information transfer is carried out over closed data transmission networks certified by international payment systems for the delivery of confidential financial information. The processing of the received confidential data of the Cardholder (card details, registration data, etc.) is carried out in the processing center of the Acquiring Bank. Thus, no one, not even the Provider, can obtain the Customer’s personal and banking data, including information about other payments on the card. The security of the transmitted information is ensured by modern security protocols on the Internet (SSL/TLS, etc.).
8.3. For all questions regarding the use of the “Autopay” Service, please contact the technical support service of UFO.Hosting LLC at support@ufo.hosting or through the website https://ufo.hosting/.
8.4. By performing actions to activate (connect) the “Autopay” Service, the Customer confirms their agreement with these instructions, as well as with the terms for debiting funds from the Customer’s card account to pay for the services provided by the Provider.
USE OF THE “AUTOPAY” SERVICE SIGNIFIES THE CUSTOMER’S UNCONDITIONAL AGREEMENT WITH THE PROVISIONS OF THESE TERMS OF USE.
I, the Customer, have read and agree to the Terms of Use for the “Autopay” service for paying for the services of UFO.Hosting LLC, presented on the website https://ufo.hosting/.